Caprice Australia is committed to ensuring socially and environmentally responsible sourcing practices across our entire supply chain.
We do this in accordance with the law, international obligations, and our customer and licensor compliance requirements. We view ethical sourcing as a non-negotiable aspect of our business and, in turn, we expect the same from our suppliers.
To meet our ethical sourcing commitment, Caprice has implemented an Ethical Sourcing Program that is applicable to all suppliers contracted by Caprice to supply merchandise to, or on behalf of, Caprice. This covers all suppliers of merchandise produced under Caprice own brands (including Mambo and Dri-Glo), licensed brands, and retail customer own brands. The Ethical Sourcing Program also extends to all suppliers registered under our merchandise sourcing company, Glowstar.
The program is divided into three levels of action: Prevent, Detect and Respond. It is supported by:
· A comprehensive Ethical Sourcing Code, which includes the minimum standards of conduct that all factories must meet as a condition of doing business with Caprice;
· Capacity building training for factories on our Ethical Sourcing program requirements;
· A robust audit and monitoring program that requires all registered Caprice factories to have an approved ethical sourcing audit;
· A whistleblower line (compliance@caprice.com.au) through which factory workers can report actual or suspected violations of our Code to Caprice; and
· A Standard Operating Procedure documenting the Ethical Sourcing program’s governance structure, program objectives, internal roles and responsibilities and operational
aspects of the audit program.
Documents available as follows:
Caprice Australia Ethical Sourcing Code (english)
Caprice Australia Ethical Sourcing Code (chinese)
Ethical Sourcing Code Poster (english)
Ethical Sourcing Code Poster (chinese )
Caprice Ethical Sourcing Transparency Policy
Caprice Modern Slavery statement
Caprice Chemicals Policy
Ethical Sourcing Program Supplier Manual
Caprice Responsible Business Conduct Policy
All Caprice supplier factories are required to register their factory in our online production management and compliance system 3clicks, through which we manage the ethical sourcing onboarding and audit processes. Suppliers also have access to the Caprice ethical sourcing manual containing all relevant information.
Progress
The Caprice ethical sourcing program has grown substantially in recent years to accommodate a growing factory base. At the end of FY2025, Caprice had a total of 454 registered supplier factories within the program. Each one of these factories is required to pass a robust ethical sourcing audit before they can be registered as a Caprice factory.
In FY2025, Caprice took a number of actions to strengthen our ES Program, including:
Ethical Sourcing Compliance Team: In FY2025, Caprice expanded its compliance team responsible for oversight of the Caprice ethical sourcing program. The team now includes 6 members based in our China office. This expansion strengthened the company’s capacity to oversee supplier engagement and improve traceability.
Factory training and site visits: The Caprice ethical sourcing team, located in Wuxi, China, continued its focus on factory site visits and training as a means of reinforcing Caprice ethical sourcing and modern slavery standards in our supplier factories. Over the course of FY2025, a total of 173 Caprice supplier factories received a site visit and/or training from the Caprice ethical sourcing team. This is in addition to the regular ethical sourcing audit cycle outlined above.
Cotton supply chain traceability: Caprice continued its annual Supply Chain Declaration, which requires Caprice suppliers of apparel, bedding, textiles and towels to disclose the processing facilities, fabric and yarn manufacturers, and cotton sourcing regions used in production of products for Caprice. The disclosure process aids in mapping our supply chain beyond tier 1 (finished goods) factories and aids in the mitigation of modern slavery risks.
Global Organic Textile Standard Certification: Caprice renewed its certification to the Global Organic Textile Standard (GOTS). GOTS is the world-leading standard for organic textile products. It sets strict requirements, not only on the organic status and environmental aspects of textile production, but also various social criteria. These include freedom of association, child labour, migrant workers, living wage, among others. GOTS is a chain of custody certification, meaning these requirements must be met by all tiers in the supply chain, including Caprice, as traders. FY2025 was the second year Caprice has been audited by GOTS auditors pursuant to GOTS V7.0, which, among other things, has strengthened human rights criteria in areas including respect for human rights, human rights due diligence and impact assessment, and living wage.
